Built for the dealer-network sales model glass hardware manufacturers actually run.
Glass hardware manufacturers make the fittings that go into architectural glass installations — floor springs, patch fittings, spider fittings, sliding door systems, and general glass door hardware. Almost none of it sells direct-to-consumer: it moves through a network of dealers and distributors who each carry a running relationship with the manufacturer, not a single one-off order.
That dealer-network model doesn't fit a CRM built for direct B2C sales or a single long enterprise deal. A glass hardware manufacturer needs to track many concurrent, repeat relationships — dozens of dealers, each with their own open enquiries, pending quotations, and orders at different stages — without losing track of which dealer asked for what.
Tickr's contact and company records hold each dealer's history in one place. Every enquiry becomes a deal on the pipeline, tracked by stage and INR value. When a dealer needs pricing, a quotation is created against that deal, generated as a PDF, and emailed straight to them — linked back to the deal so the next person who opens it can see exactly what was quoted.